Patrick and Nadia’s story*
Two weeks after moving into their new home, Patrick and Nadia discovered a large pool of water in their finished basement following a mild rainfall. The couple consulted an expert to inspect and evaluate the damage. It was discovered there was a crack in the foundation wall that had been there for some time. The total repair estimate was $10,250 dollars.
Having realized the water leak was due to a latent defect, Patrick and Nadia wanted to take legal action against the seller. Unfortunately they did not have any experience with the procedures of the Small Claims Court.
The RE/MAX Tranquilli-T solution
Patrick and Nadia remembered they have a RE/MAX Tranquilli-T policy and were pleased to learn that as part of the telephone legal information service, they have access to three (3) hours of Small Claims Court coaching from lawyers who are members of the Barreau du Québec. With the assistance of the Small Claims Court coaching, Patrick and Nadia were guided through the process and procedures of the Small Claims Court, enabling them to take legal action against the seller.
*Case examples are for illustrative purposes only. Certain conditions apply.
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