Melanie’s story*
Melanie recently bought her first house - a lovely bungalow. She was happy the pre-purchase inspection did not reveal any problems and the home closed on October 12 as planned. A couple of weeks after taking possession, Melanie was gardening in her backyard when her neighbor confronted her. He requested that she cut down the tree in her backyard as the roots were starting to damage the fence structure which bordered both of their properties.
Melanie, being a first time homeowner, had no idea what she was obligated to do in such a situation or what her legal rights were. Remembering that she had a RE/MAX Tranquilli-T policy, she called her insurance broker for more information.
The RE/MAX Tranquilli-T solution
Providing reassurance to Melanie, the insurance broker advised her to contact the telephone legal information service which provides free and unlimited telephone legal assistance for 12 months following the signing of the deed of sale.
*Case examples are for illustrative purposes only. Certain conditions apply.
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